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GUARANTEED SAFE & SECURE CHECKOUT

All order over $750 get a FREE Waterproof Mattress Protector or Outdoor Furniture Cover
All order over $750 get a “FREE Waterproof Mattress Protector or a Outdoor Furniture Cover”
 

PRODUCT WARRANTY

 

1. Anderson Teak:Teak and Solid Hardwood Outdoor Furniture:

Anderson honors the Limited Warranty to the original retail purchaser, to be free from the manufacturing defects and workmanship, but does not include any small cracks in the end grain of wooden furniture. Anderson will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts excluding shipping cost from the retailer to and from Anderson or a repair center appointed by the Customer Service Department of Anderson to the original purchaser. After one year from the date of purchase, the customer will be responsible to packing, and all the shipping and transportation costs. A 1-Year Limited Warranty is given to all frames used in upholstered chairs, love seats, sofas, ottomans, loungers, benches and tables for commercial use. However, a 2-Year Limited Warranty is given for residential use for the same products mentioned above.

All-Weather Wicker Frames

Anderson honors the Limited Warranty to the original retail purchaser, to be free from the manufacturing defects. Anderson will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts excluding shipping cost from the retailer to and from Anderson or a repair center appointed by the Customer Service Department of Anderson to the original purchaser. After one year from the date of purchase, the customer will be responsible for packing and all the shipping and transportation costs. A 1-Year Limited Warranty is given to all frames used in upholstered chairs, love seats, sofas, ottomans, loungers, benches and tables for commercial use. However, a 2-Year Limited Warranty is given for residential use for the same products mentioned above.

Tuscany Limestone Collection

Anderson honors the Limited Warranty to the original retail purchaser, to be free from the manufacturing defects. Anderson will be responsible, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts excluding shipping cost from the retailer to and from Anderson or a repair center appointed by the Customer Service Department of Anderson to the original purchaser. After one year from the date of purchaser, the customer will be responsible to packing, and all the shipping and transportation costs. A 1-Year Limited Warranty for Commercial use and a 2-Year Limited Warranty is given for residential use for the same products mentioned above. Please see below what is not covered on the warranty.

Versailles Collection

Anderson honors the Limited Warranty to the original retail purchaser, to be free from the manufacturing defects and workmanship, but does not include any small crack and den caused by third party transportation. Anderson will be responsible, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts excluding shipping cost from the retailer to and from Anderson or a repair center appointed by the Customer Service Department of Anderson to the original purchaser. After one year from the date of purchaser, the customer will be responsible to packing, and all the shipping and transportation costs. A 1-Year Limited Warranty for Commercial use and a 2-Year Limited Warranty is given for residential use for the same products mentioned above. Please see below what is not covered on the warranty

Umbrella Frames & Fabrics

Anderson warrants patio umbrellas and umbrella bases to the original retail purchaser for 1 year against manufacturing defects from exposure conditions, splitting and rusting.
Fabrics are warranted for 1 year. At the discretion of the manufacturer, a damaged part will be replaced free of charge (excluding shipping)with the proof of purchase.

Cushions

Anderson warrants the seat cushions to you, the original retail purchaser, for 1 year from date of purchase, against loss of resiliency. All cushioning will soften with normal use and will conform to the shape of the user. This should be considered normal wear, and not as a loss of resiliency or a manufacturing defect. Anderson will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts excluding shipping costs from the retailer to and from Anderson or a repair center appointed by the Customer Service Department of Anderson to the original purchaser. All cushions orders are final. No return, no refund after the cushion is being made.

What The Warranties Do not Cover

– Caused by abusive use
– Caused by lack of reasonable use or necessary care as well as maintenance
– Worn out and fading due to exposure to ocean air (when use at beach area)
– Normal fading of fabrics or upholstery materials
– Changes in wood color due to natural aging of the wood or sunlight exposure
– Breaking of table tops caused by umbrella
– Glass tabletops
– Cracking of tubing due to high pressure to water or freezing temperatures
– Wind damage
– Acts of Nature

Warranty and Proof of Purchase

Proof of purchase is required with the valid date of warranty only from the original buyer. Pictures or other proof may also be required to claim the warranty.

Limitation and Exceptions

All Products
These Limited Warranties provide coverage to the original purchaser and do not apply to rented use. These Limited Warranties do not apply to any merchandise purchased “as is” or second-hand nor to any merchandise purchased at a distress sale, going-out-of business sale, or from a liquidator. All warranties, express and implied, cover only normal usage. No warranty, express or implied, applies to any condition resulting from misuse or abuse, or any condition resulting from incorrect or inadequate maintenance, cleaning, or care.


Remedy

Under these Limited Warranties, the sole liability of Anderson is limited to repair, or at its option, replacement. Anderson will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts excluding shipping costs from the retailer to and from Anderson to the original purchaser. After one year from the date of purchase, the purchaser will be responsible for labor, packing, and all shipping and transportation costs. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Anderson reserves the right to substitute materials of equal or better quality. Replacement fabrics may vary in color from the original due to dye lot differences.

Fabrics

The fabric warranties do not cover any damage or failure of the fabric where there is evidence of excessive soiling, improper cleaning, or chemical treatment with any protective coating by the dealer or consumer, and use of such treatment voids all warranties.

Finishes

These Limited Warranties do not cover any damage to or failure of the finish resulting from alcohol or water damage, exposure to sunlight, household humidity, or incorrect application of chemical treatment or any protective coating by the dealer or consumer.

Implied Warranties

Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and it parts under state law, are limited to the following duration. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

 

ZUO MODERN CONTEMPORARY, INC. LIMITED WARRANTY

Zuo Modern Contemporary, Inc. ("ZUO") warrants that its furniture and accessories will be free from defects in construction for a period of three (3) years. Warranty coverage begins on the date the unit was originally sold by Zuo.

WARRANTY LIMITATIONS

ZUO's limited warranty does not cover defects, damages, or failure caused by the common carrier, user, or other persons, pets, or rodents, or resulting from, without limitation, any of the following:

  • careless handling

  • modification of any type for any reason

  • incorrect use or any use in a manner inconsistent with the design of the furniture or accessory (i.e., standing on a chair, which should only be used for seating)

  • lack of routine proper maintenance

  • use of abrasive or improper cleaners

  • acts of God, such as lightning, floods, earthquakes, etc.

In addition, ZUO WILL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES or losses from any cause including its own negligence, including without limitation loss of time, inconvenience, or commercial loss.

This limited warranty does not include:

  • labor, transportation, or other costs incurred in the shipment of the original unit

  • loss of use damage, including loss of sales, profit, or business advantage of any kind under any circumstances

Furniture or accessories are excluded from warranty coverage if any addition, deletion, or modification of any kind whatsoever has been made to the unit. ZUO's liability hereunder shall not exceed the amount paid for the original piece of furniture or accessory. Zuo will replace or repair the piece of furniture or the accessory at ZUO's option. Warranty coverage is provided in the United States of America only.

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED ALTOGETHER OR TO THE FULLEST EXTENT ALLOWED BY LAW.

TO THE EXTENT THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LEGALLY REQUIRED, THEY ARE LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY.

NOTICE: This warranty gives you specific legal rights, and you may have other rights which vary from state to state. There are no warranties applicable to Zuo products except as expressly stated herein or as implied by applicable state and federal laws. ZUO is not responsible for any statements or representations made in any form that go beyond, are broader than, or are inconsistent with this Limited Warranty.

 

3. Zentique Brand Warranty Policy

Zentique is a high-end furniture brand known for solid wood construction, premium materials, and handcrafted detailing. Because of the quality of materials and artisanal production process, the brand does not operate under a traditional long-term warranty program like mass-produced furniture brands. Instead, Zentique provides coverage for manufacturing defects at the time of delivery. Natural wood grain variation, distressing, and minor imperfections are intentional design characteristics and are not considered defects. We carefully inspect all pieces prior to shipment and encourage customers to review items upon delivery so any rare manufacturing concerns can be addressed promptly.

WARRANTY SUPPORT

For damage and parts support contact the original retailer or online company while products are under warranty. For product support, out of warranty, contact@bestdaybed.com can be emailed.